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8 Imperial Rd, Matlock DE4 3NL, UK – 01629 583465
Fell poorly with bells pursy on Saturday went to Calow and they just stuck me in a room for 4 hours no tests nothing had to go back on Sunday but went to ashgate instead .. the Doctor their was amazing but I forgot to ask for a sick note for work so Monday went to see dr Sinnott and he gave me the sick note that I needed and sorted out other medical help that I need then this morning dr Sinnott has called me to check to see how I'm doing and to see if my appointments has came through felt so nice to have someone that took the time out to call me so thank you dr Sinnott x
Although getting an appointment can be a struggle the doctors are all helpful and professional to both me and my children.
Lime Grove Walk, Matlock DE4 3FD, UK – 01629 581586
I have been a patient at Lime Grove Medical centre since I moved to the area a year ago. I have been thoroughly impressed each time I have had need to use the surgery. The reception staff are friendly and helpful. They go out of their way to try and help find a solution even when they are obviously under time pressures and demands of multiple patients. I have seen several GPs over the last 12 months and all have been very professional. On each occasion I felt listened to, was appropriately examined and had the opportunity to decide the best way forward. I have only seen a nurse one time but was equally impressed. The surgery itself is a bright, clean, welcoming environment. I appreciate the ability to book appointments ahead and have also had a good experience of the same day doctor triage advice. Overall I think the surgery is very well run by a group of people who clearly care about their patients and are always looking for ways to improve the services and facilities offered. Please keep it up.
All of the GPs and Staff at the surgery try to offer all patients the best service possible within the constraints of an underfunded NHS system . It is very difficult to know exactly how long a consultation may actually take and if an emergency or more complex urgent situation presents itself to a clinician, then they will give that time to that patient as it is considered clinically necessary. We understand that this can be frustrating for patients whose consultation may be delayed, but the majority of our patients understand and recognise that it may be them that is in need of more help one day.
Mill Ln, Matlock DE4 5AQ, UK – 01629 534763
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